FAQ > Reservations, Billing and Payments > What is your cancellation policy?

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A sixty (60) day notice is required for cancellation. Cancellations that are made more than sixty (60) days prior to the arrival date will incur no penalty. Cancellations that are made between thirty (30) and sixty (60) days prior to the arrival date will be refunded 50% of the full rental fee and the full security deposit and cleaning fee. You forfeit the admin fee. Cancellations that are made between eight (8) and twenty-nine (29) days prior to the arrival date will be refunded 25% of the full rental fee and the full security deposit and cleaning fee. You forfeit the admin fee. Cancellations that are made between one (1) and seven (7) days prior to the arrival date will forfeit the full rental fee, admin fee and cleaning fee, however the full security deposit will be refunded. The rules above apply to partial cancellations or early departures as well.